Returns & Exchanges

At The Shop Company, we want you to love your new style, which is why we offer a seamless 30-day return policy for all unworn apparel in its original condition. If your purchase isn't a perfect fit, we are here to help you find the right size or issue a full refund.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

  • 2.
    Print and Pack

    Download your prepaid shipping label and securely package your items, ensuring all original tags and packaging are included.

  • 3.
    Ship It Back

    Drop off your package at any authorized carrier location or schedule a pickup at your convenience.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the items, we will process your refund or exchange within 5-7 business days to your original payment method.