Returns & Exchanges
At The Shop Company, we want you to love your new style, which is why we offer a seamless 30-day return policy for all unworn apparel in its original condition. If your purchase isn't a perfect fit, we are here to help you find the right size or issue a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print and Pack
Download your prepaid shipping label and securely package your items, ensuring all original tags and packaging are included.
- 3.Ship It Back
Drop off your package at any authorized carrier location or schedule a pickup at your convenience.
- 4.Receive Your Refund
Once our warehouse inspects the items, we will process your refund or exchange within 5-7 business days to your original payment method.